1. Introduction

Welcome to SVFF! We offer a range of Vietnamese language courses, resources, and services aimed at helping foreigners learn Southern Vietnamese effectively. By using our services, you agree to comply with and be bound by the following terms and conditions.

2. Service Description

SVFF provides Vietnamese language courses, including online classes, access to textbooks, podcasts, and other educational materials. We also offer a free 30-minute trial lesson for new learners.

3. User Obligations

As a user of SVFF, you agree to:

  • Provide accurate and current information about yourself as required during the registration process.
  • Adhere to payment terms and course schedules.
  • Respect the intellectual property rights of the course materials and not distribute them without permission.

4. Payment and Fees

  • Detailed information regarding course fees, payment methods, including instructions for Vietnam bank transfers, and refund policies.
  • Emphasize the importance of including the purchase reference ID in bank transfers.

5. Cancellation and Refund Policy

  • Outline the process for course cancellation and eligibility criteria for refunds.

6. Privacy Policy

  • Describe how user information is collected, used, and protected.

7. Limitation of Liability

  • SVFF is not liable for any indirect, incidental, special, or consequential damages arising from the use of our services.

8. Changes to Terms of Service

  • SVFF reserves the right to modify these terms at any time.

9. Contact Information

  • Provide details for customer support, including how to reach SVFF for questions and concerns.

10. Governing Law

  • State the legal jurisdiction that governs the terms.

Acknowledgement

By using the services of SVFF, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.